Trade desk
Contact
One desk handles specifications, samples, quotations and orders. Write to it directly and the reply comes from someone who can answer, not from a queue.
Write to the trade desk
It lands with the same desk as the address above, and the reply comes by email.
What to put in the first message
Not required, but each line you can answer comes back as a price instead of a question.
- Species and botanical name
- Common names differ by market; cassia and true cinnamon are not interchangeable.
- Form and grade
- Whole, cut, milled to a mesh, or extract to a marker compound.
- Volume and frequency
- A trial quantity and a monthly commitment are quoted differently.
- Destination and incoterm
- EXW, FOB Hai Phong and air freight land at different numbers.
- Your specification
- Moisture, mesh, microbiological and residue limits, if you have them.
Prefer email? It reaches the same desk.